Return & Refund Policy

We want you to be completely satisfied with your order. Here is our Return and Refund Policy.

1. Withdrawal Period

You have 3 days after receiving your order to change your mind and request a return.

2. Return Conditions

 The product must be unused, unopened, and in its original packaging.
 Incomplete or damaged items will not be refunded.
Certain products (e.g., perishable goods) are non-returnable.

3. Return Procedure

Contact us at Elyounssimohamed@gmail.com to obtain a return authorization number.
Send the package to: 73 Lot 24 HEC, Témara 12000
Once received, we will process your refund within one week.

4. Refunds

Method : Refunds will be issued using the original payment method.
Timing : Approximately 3 days after we receive the returned item.

5. Exchanges

If you wish to exchange a product, please contact us at Elyounssimohamed@gmail.com.

📩 Need assistance? Our customer service team is available to answer any questions.